Terms and conditions

1. Introduction

Welcome to www.rile.space. By accessing and using this website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our website.

These Terms and Conditions govern your use of our website and any purchases made. They are governed by Belgian law and may be updated from time to time.

2. Intellectual Property

All content on this website, including text, images, and videos, is protected by copyright laws. Any reproduction or use of our content requires prior written permission.

3. Visitor Rights & Cookies

If you have subscribed to our newsletter, you can unsubscribe at any time using the link in our emails.
Cookies are used to improve your browsing experience. You can disable cookies in your browser settings, but some features of the website may not work properly.

4. Online Sales & Orders

You can modify your order until you finalize the checkout.
We strive to provide accurate product descriptions and pricing. If an error is found, we may cancel the order and offer a full refund.
All products are subject to availability. If an item is out of stock, we will notify you and provide a refund.
Prices include VAT but exclude shipping fees, which are calculated at checkout.
Customers are responsible for any customs duties or import taxes.

5. Returns, Refunds & Cancellations

5.1 Cancellation Policy

Orders can only be canceled before they are dispatched.

5.2 Returns & Refunds

Only damaged or defective items may be returned.
Claims for damaged items must be made within 14 days of receipt.
Returned items must be securely packaged to prevent damage in transit.
Refunds will be processed within 14 days of receiving the returned item.
Customers are responsible for return shipping costs.

6. Payment & Security

Payments are securely processed through Mollie. We do not store any payment details on our servers.

7. Limitation of Liability

We are not responsible for delays due to external factors such as strikes, natural disasters, or customs delays.

8. Governing Law & Dispute Resolution

These Terms and Conditions are governed by Belgian law. In the event of a dispute, the competent courts of Brussels shall have jurisdiction.

9. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. The latest version will always be available on our website.