Privacy Policy
1. Introduction
At rile*, we are committed to protecting your privacy. We collect and process your personal data lawfully and securely, in compliance with the General Data Protection Regulation (GDPR) and other applicable Belgian and European data protection laws.
2. Data Collection & Usage
We collect personal information only when necessary to process your order and provide our services. This includes:
- Order Processing: Name, address, email, and phone number to complete and deliver your order.
- Customer Support: Information you provide when contacting us for assistance.
- Marketing: If you opt-in to our newsletter, we collect your email to send updates on new books and events.
- Tracking: We do not use cookies or other tracking technologies on this website.
3. Data Security
- We use SSL encryption to protect your personal data during transmission.
- We do not collect or store credit/debit card information; payments are securely processed by a third-party provider.
- We ensure that any contractors or service providers handling personal data on our behalf adhere to strict confidentiality agreements.
4. Third-Party Sharing
We do not sell or rent your personal data to third parties. However, we may share necessary information with:
- Shipping Providers: To ensure your order is delivered to the correct address.
- Payment Processors: To securely process transactions.
- Legal Compliance: If required by law or regulatory authorities.
5. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Request the deletion of your data (subject to legal retention requirements).
- Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at info@rile.space.
6. Children's Privacy
We do not knowingly collect or store personal information from individuals under the age of 13. By using our services, you confirm that you are at least 13 years old.
7. Policy Updates
We may update this policy periodically to comply with changing regulations. Any significant changes will be communicated via our website and, if applicable, via email for subscribers.
Last updated: 25th March 2025